Help & tutorials
Ask in plain English, or search the 34 guides below. The AI answers from these guides and shows its sources.
All Fans Bands Venues Studios Crew & pros Managers & agents A&R
Getting started on DigMusiK
Join, set your location, and get your first opportunities in minutes.
Your dashboard, explained
Attention items, matches, money and the Ask-AI box.
Using the AI concierge
Plain-English questions, hyperlinked answers, on every page.
Your professional profile link
Claim /bands/your-name style links and share them anywhere.
Bands Venues Studios Crew & pros
Tickets, doors & refunds (venues)
Ticket types, the scan app, cancellations and the exchange.
Venues Promoters
Studios: rooms, requests & sessions
List rooms, take booking requests, sign session contracts.
Studios Bands
Contracts: offers, counters & signatures
Locked fair wording — you only negotiate the money.
Bands Venues Studios Crew & pros Promoters
Availability calendars & one-tap booking
Publish dates in bulk; book others straight from theirs.
Bands Venues Studios Crew & pros
Sharing & growing your following
Share links, opportunities, follows and fan relationships.
Bands Venues Studios Crew & pros
Complete your profile & get paid
Legal name, address, PayPal email and payout currency.
Managers & agents: roster, claims and commission
Represent acts, sign the standard agreement, earn automatically.
Managers & agents Bands Venues
A&R room: find your next signing
Free preview of who's rising; Pro unlocks revenue and exports.
A&R Managers & agents Promoters
Pro Intelligence (£99/month)
Unlimited data, forecasts, exports and priority matching.
Bands Venues Managers & agents Promoters Studios Crew & pros A&R
Getting help: ask AI first, ticket if stuck
AI answers from these guides, then a human ticket with context.
For platform admins
Users, payouts, refunds, disputes, contracts and moderation.
Fees & VAT: how DigMusiK makes its money
10% + VAT on tickets, £1 on exchange, free everything else.
Getting paid: PayPal payouts
Automatic payouts from finance@digmusik.com in GBP, EUR or USD.
Bands Venues Studios Crew & pros Managers & agents Promoters A&R
Refunds & cancelling gigs
Who can refund what, and what happens to the money.
Doors: scanning tickets & the door list
Scan QR codes in the app; walk-ins join the door list.
Venues Bands Promoters
Contracts: offer, sign, get paid
Locked industry boilerplate; only the commercial terms move.
Bands Venues Studios Crew & pros Managers & agents Promoters
Disputes: formal verdicts on money
When a ticket isn't enough — file for a binding decision.
Pro billing: subscribe, receipts, cancel
£99/month via Stripe, cancel anytime, VAT receipts by email.
Bands Venues Managers & agents Promoters Studios Crew & pros A&R
Revenue page & Ask-for-a-report
Your money dashboard, plus plain-English reports with graphs.
Bands Venues Studios Crew & pros Managers & agents Promoters A&R
Account, password & privacy
Password changes, profile edits and who sees what.
DigMusiK