Help & tutorials

Getting started on DigMusiK

Join, set your location, and get your first opportunities in minutes.

Your dashboard, explained

Attention items, matches, money and the Ask-AI box.

Using the AI concierge

Plain-English questions, hyperlinked answers, on every page.

Complete your profile & get paid

Legal name, address, PayPal email and payout currency.

A&R room: find your next signing

Free preview of who's rising; Pro unlocks revenue and exports.

A&R Managers & agents Promoters

Pro Intelligence (£99/month)

Unlimited data, forecasts, exports and priority matching.

Bands Venues Managers & agents Promoters Studios Crew & pros A&R

Getting help: ask AI first, ticket if stuck

AI answers from these guides, then a human ticket with context.

For platform admins

Users, payouts, refunds, disputes, contracts and moderation.

Fees & VAT: how DigMusiK makes its money

10% + VAT on tickets, £1 on exchange, free everything else.

Getting paid: PayPal payouts

Automatic payouts from finance@digmusik.com in GBP, EUR or USD.

Bands Venues Studios Crew & pros Managers & agents Promoters A&R

Refunds & cancelling gigs

Who can refund what, and what happens to the money.

Disputes: formal verdicts on money

When a ticket isn't enough — file for a binding decision.

Pro billing: subscribe, receipts, cancel

£99/month via Stripe, cancel anytime, VAT receipts by email.

Bands Venues Managers & agents Promoters Studios Crew & pros A&R

Revenue page & Ask-for-a-report

Your money dashboard, plus plain-English reports with graphs.

Bands Venues Studios Crew & pros Managers & agents Promoters A&R

Account, password & privacy

Password changes, profile edits and who sees what.